For management companies

Your managers are too valuable to spend the day chasing PDFs.

Community Cover standardizes compliance across your portfolio. Add optional Concierge and our team takes on routine collection, follow-up and paperwork, while your managers keep control of exceptions, decisions and client economics.

The operating model

You decide where the work sits — and where the margin sits.

Choose the software workflow alone or add Concierge to have our team handle routine administration and coordinate mail and scanning. Your management agreement determines what you are entitled to charge the association. We do not create that contractual authority.

01

Standardize

One process across eligible associations instead of a different spreadsheet on every portfolio.

02

Remove labor

Concierge lets our team take on routine collection, reminders and document follow-up, leaving your managers with the decisions that need them.

03

Bill visibly

Where permitted, treat compliance administration like other administrative services rather than hiding it inside the base fee.

04

Keep control

Your controller decides how underlying Community Cover charges flow through your own billing process.

The actual product

From 10,000 feet to one policy.

See the portfolio position, identify the small number of records needing attention, open the underlying policy, and produce a board-ready compliance report without reconstructing the story from inboxes and spreadsheets. The result is a consistent, auditable process across the portfolio.

Community Cover portfolio overview dashboard showing compliance across multiple associations.
Community Cover record review screen showing a homeowner insurance policy and extracted details.
Community Cover compliance summary report showing record counts, renewals and key insights.

Portfolio overview

See the full book at a glance, spot the few records needing attention and move directly into the right next action.

Real pre-pilot product

Portfolio economics calculator

Use your portfolio. Adjust only what you control.

Start with units managed. Turn Concierge or the optional insurance scenario on or off. If you want to go deeper, open the assumptions and enter the association-facing charges and your own company economics.

Use Concierge
Our team handles routine admin: $0.40/unit/month
Include illustrative insurance-partner economics
Optional scenario; off by default and subject to partner/regulatory structure
See our illustrative assumptions

The blue-bordered fields are yours to change. Community Cover's underlying costs and usage assumptions remain fixed.

$2.95
Community Cover software / unit / year after Year 1
$4.80
Concierge / unit / year when selected
$2.00
One-time qualifying rollout incentive / unit
30%
Units assumed to need physical-mail handling annually
2 letters
Assumed outgoing mail pieces per physical-mail unit / year
Illustrative association charge: $2.85. Community Cover wholesale: $1.95 per mailed letter, including postage.
Illustrative association charge: $4.95. Community Cover wholesale: $4.15 per incoming paper item.
$30
Illustrative management-company revenue per insurance purchase. Expected range: roughly $25–$40; fixed at $30 in this model.

The $2.85 mail and $4.95 scanning association-facing charges are editable examples, not Community Cover prices; you can enter $0 if you absorb those costs. The model uses one charge per mailed letter or incoming paper item and does not include variations in physical handling. Your agreements and applicable rules must permit any charges entered. Actual usage, contracts and partner economics may differ.

Illustrative portfolio economics

Excludes optional insurance-partner economics.

Your inputs + fixed CC costs
Recurring annual revenue
$0
The normal annual operating model
Recurring annual contribution
$0
$0 / unit
First-year revenue
$0
Same operating revenue; software is free in Year 1
First-year economic contribution
$0
Includes $0 software fee + one-time rollout incentive
Adds to company revenue
—
—
Adds to recurring EBITDA / profit
—
—
First-year EBITDA / profit boost
—
Includes rollout incentive + free Year 1 software
Illustrative recurring EBITDA / profit
—
—

Illustrative planning model, not a guarantee or accounting projection. Community Cover's fixed prices and usage assumptions are combined with the management-company inputs shown under “See our illustrative assumptions.” Mailing and incoming scanning are modeled separately. Concierge is optional. The Year 1 software fee waiver and $2/unit rollout incentive apply only to qualifying portfolio rollouts and are subject to agreement terms. Insurance-partner economics are excluded by default and remain subject to final partner and regulatory structure. Internal labor, taxes and extraordinary work are not modeled.

The category matters

Do not sell the board another piece of software.

Think about how management companies already handle payment-processing fees, document storage, printing, postage and incoming scanning, census work, meeting notices or budget distribution. Compliance administration belongs in the same mental category.

Nobody cares what software processed the compliance. They care that the compliance got processed.

Portfolio rollout

Prove it small. Standardize it when it works.

Start with one or two associations. Validate homeowner response, manager workload and reporting. Then move the eligible portfolio onto a consistent process rather than reselling the same workflow board by board where your agreements and approvals permit.

Start

1–2 associations

Test the messy parts: data quality, resident response, exception handling, paper and manager review.

Incentive

$2 / unit

Current one-time rollout incentive, paid 90 days after qualifying go-live and subject to the management-company agreement.

Embedded homeowner help

Offer help at the moment it is actually useful.

Community Cover already reaches homeowners at natural insurance moments: when evidence is requested, a policy is nearing renewal, or a current record is missing. That creates a useful place to offer an optional route to a licensed insurance partner without turning the compliance workflow into an advertisement.

Example homeowner experience

Your policy expires in 30 days.

Already renewed? Upload your policy.
Need coverage or want to explore alternatives? See your options.

The insurance transaction is handled by a licensed insurance partner. Community Cover remains the compliance workflow. Documents, reviews, exceptions, reminders and policy updates leave a clear audit trail of what was known, what was decided and when.

Useful first. Commercial second.

The homeowner gets a relevant option instead of an unrelated sales message. Where permitted and appropriately structured, partner relationships may also create additional revenue-sharing or royalty opportunities for Community Cover and its management-company partners.

Any management-company participation depends on the final partner, licensing, regulatory and disclosure structure. It is not included in the core economics calculator unless the optional illustrative scenario is enabled.

Use your numbers

Bring the unit count. We can do the rest together.

A short portfolio conversation is usually enough to stress-test the assumptions and identify which associations make sense to start with.